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Web 2.0, Communites, and Business Processes
The original ideas behind web 2.0 communities were about openness and abundance. The ability for members to freely exchange information. Most CMO's and business managers rely on web analytics - they look at quantitative data - to make decisions. CMO's should be changing their thinking about value. Rarely do they have a feel for the qualitative information.
Categories: Social network solutions
A central web 2.0 principle
Students at LIAFA University in Paris partnered with a team at Orange Labs to analyze Flickr (a web 2.0 application) using data from 2006. They produced this paper.
Categories: Social network solutions
Web 3.0, RDF, and the Semantic Web
RDF is a W3C standard for modeling and sharing distributed knowledge based on a decentralized open-world assumption.
Categories: Social network solutions
What Do You Think?
How many times a day does - What do you think - get asked? Who's asking? Your customers, your employees, your suppliers, your kids, your friends, strangers, the media, colleagues. It seems everybody wants to know what you think.
Categories: Social network solutions
Sorting out social software, community platforms, content management.
Collaborative Tools - Web 2.0 - Social Networking Software - Community Platforms - Social Commerce - Content Management.
Social applications fill in the gaps that traditional business strategies, rigid IT software, and static web sites fail to address.
Categories: Social network solutions
Social shopping sites ringing up sales
Amazon figured out social shopping and e-comm - social commerce - a long time ago. They made it easy for consumers (aka prosumers) to make recommendations, write reviews and then share the information with other users. You know, like us. Although, I am not surprised that these ideas failed to catch on much with must businesses.
Categories: Social network solutions
Web 2.0 and customer support
Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck.
Categories: Social network solutions
Collaborative innovation
Here's a nice film promoting Charles Leadbetter's new book "We Think". The book is about collaborative innovation on the net.
From Mr. Leadbetter's site, "Welcome to We-think: mass innovation, not mass production
Categories: Social network solutions
Improving customer services with social networking software.
Customer facing employees using social networking software are improving customer services. Employees are able to collaborate and share what they know with other employees and learn what they don't know about customers.
Categories: Social network solutions
Important technologies for 2008 - Collaboration Tools - Social Networks
CIO Insight, "Collaboration tools—which allow employees to brainstorm, plan, analyze, share work and make decisions together—are among the most important technologies of 2008.
Categories: Social network solutions
Keeping up with rapidly changing times.
The open-source software movement developed because people had an "itch to scratch". One that "off-the-shelf" software did not support or was too costly to use. In the open source community people want to contribute, learn and share their knowledge and experience. They want to participate in a rich learning environment.
Categories: Social network solutions
Social Networks, Communities, & Rich Learning Environments
The following two posts are about advertising and new business models. My interests in them is about how we learn new things, share ideas, social information management (SIM) and flow in a workplace social network or community. In other words, how do we create a rich learning environment? One that helps employees and stakeholders sort through the clutter?
Categories: Social network solutions
How Social Media and Web 2.0 Work In Business
The following three posts have a wealth of information, ideas and tips for business managers and CIO's about social media, web 2.0, social networking, and online communities. The fact is, this stuff, social software has to be used to be fully appreciated. It takes time to grasp its power and usefulness.
Categories: Social network solutions
Enterprise COBOL Applications Meet Web 2.0 - Social Software
JP Rangaswami, on his blog, confused of calcutta, has an insightful discussion, "Musing about enterprise information and flow. ...doesn’t everyone in the blogosphere know about ping servers, search engines, aggregators, ad servers, data miners, ad servers and text scrapers?
Categories: Social network solutions
Marketing 1.0 to 2.0 considerations
I'm trying to find a theme that connects the following posts. One theme might be on the transition from marketing 1.0 to marketing 2.0? Hint! Hint! Take the time to read the comments on them - they atr fantastic.
Categories: Social network solutions
Mobile Social Networking and Communities Growing
Wow - Check out this article, "Mobile Social Networking Revenues Could Reach Us$52 Billion by 2012", from Cellular News.
Categories: Social network solutions
Social Applications Will Thrive In A Recession
I pulled this post from Conversation starter, "Why Social Applications Will Thrive In A Recession". It was posted by Josh Bernoff .
Categories: Social network solutions
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