admin's blog

Ideascaping Business Processes

Never before has it been so fast and easy for anyone to find, discover, and share ideas, concepts, questions, answers, solutions. We can work together now using enterprise blogs, group chat, forums, and slick bookmarking systems like del.icio.us and Furl along with tagging systems like technorati. that were hardly imaginable a little over a year ago.

What's in store?

WOW - I came across this post today doing my usual del.icio.us run. What energy, read it and you'll get really exicited about all the changes happening on the net.

"It's a Whole New Internet -Something is happening right now, and the developer community has an electric gleam in its eye. Curious, inventive people are making cool stuff again. There's been a notable shift, and it's incredibly exciting.What will happen when amateurization and folksonomies make their way into enterprise web applications? What happens when IT managers can tag Oracle's product documentation with their own words? Where will our bookmarks go when the idea of the "webpage" becomes obsolete?

Invention inspires invention. Ideas are collapsing into each other, recombining, and having powerful effects. The Internet has always been a medium for democratization, and by reconnecting with our idealism we're once again uncovering its poetry, nobility, and transformative power."

Will You Still Respect Me In The Morning?

Don't you think it's interesting that we have books that directly tie corporate performance to employee morale? What gives? Did you ever read the Monk Story? A simple tale about treating people with respect.

"A monastery has fallen on hard times. It was once part of a great order which, as a result of religious persecution in the seventeenth and eighteenth centuries, lost all its branches. It was decimated to the extent that there were only five monks left in the mother house: the Abbot and four others, all of whom were over seventy. Clearly it was a dying order.

Deep in the woods surrounding the monastery was a little hut that the Rabbi from a nearby town occasionally used for a hermitage. One day, it occurred to the Abbot to visit the hermitage to see if the Rabbi could offer any advice that might save the monastery. The Rabbi welcomed the Abbot and commiserated. "I know how it is," he said, "the spirit has gone out of people. Almost no one comes to the synagogue anymore." So the old Rabbi and the old Abbot wept together, and they read parts of the Torah and spoke quietly of deep things.

The time came when the Abbot had to leave. They embraced. "It has been wonderful being with you," said the Abbot, "but I have failed in my purpose for coming. Have you no piece of advice that might save the monastery?" "No; I am sorry," the Rabbi responded, "I have no advice to give. The only thing I can tell you is that the Messiah is one of you."

When the other monks heard the Rabbi’s words, they wondered what possible significance they might have. "The Messiah is one of us? One of us, here, at the monastery? Do you suppose he meant the Abbot? Of course - it must be the Abbot, who has been our leader for so long. On the other hand, he might have meant Brother Thomas, who is undoubtedly a holy man. Certainly he couldn't have meant Brother Elrod - he's so crotchety. But then Elrod is very wise. Surely, he could not have meant Brother Phillip - he's too passive. ,But then, magically, he's always there when you need him. Of course he didn't mean me - yet supposing he did? Oh Lord, not me! I couldn't mean that much to you, could I?"

As they contemplated in this manner, the old monks began to treat each other with extraordinary respect, on the off chance that one of them might be the Messiah. And on the off off chance that each monk himself might be the Messiah, they began to treat themselves with extraordinary respect.

Because the forest in which it was situated was beautiful, people occasionally came to visit the monastery, to picnic or to wander along the old paths, most of which led to the dilapidated chapel. They sensed the aura of extraordinary respect that surrounded the five old monks, permeating the atmosphere. They began to come more frequently, bringing their friends, and their friends brought friends. Some of the younger men who came to visit began to engage in conversation with the monks. After a while, one asked if he might join. Then another, and another. Within a few years, the monastery became once again a thriving order, and - thanks to the Rabbi's gift - a vibrant, authentic community of light and love for the whole realm.

Author, M. Scott Peck

Simple idea! Treat people with respect. Now we have ample evidence that suggests that treating employees well pays dividends.

"Giving Employees What They Want: The Returns Are Huge" (reg req)

"David Sirota, co-author of The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want (Wharton School Publishing), believes far too many managers stifle employee enthusiasm across the board by using bureaucratic or punitive techniques that should be reserved for a troublesome few."

Mr. Sirota studied 28 companies employing 920,000 people that lead to the following findings:

  •  14 of the 28 companies with high morale had a 16% increase vs. just 3% for low morale companies, Share prices in the respective industries was 6% overall,
  •  let employees take pride in their work - employees want a sense of achievement from work,
  •  treat fairly and respectfully - fair pay and benefits,
  •  camaraderie - to work as a team - giving people a say in how they do their jobs - they want to participate.

Sirota: "We are often asked how to motivate employees. Our response is, that's a silly question. The real question is: 'How do you keep management from destroying motivation?' When we look at the data we find that people coming to a new job are quite enthusiastic. Most of them are very happy to be there and looking forward to meeting their new coworkers. But as you study the data you find morale, or enthusiasm, declines precipitously after five or six months."

Crazy Ideas and Change

Crazy ideas are everywhere! We need to keep our antennae up and take action on those ideas that are important to us personally, to our loved ones, and to society no matter how crazy they might seem. I know, there is always something standing in the way. A lot of times it is ourselves - fear. Lighten up - try not to take things so seriously.

Knowledge Management, Blogs, and Del.icio.us

Portals, knowledge management, content management, idea management, enterprise blogging, bookmarks, tagging, del.icio.us, yak, yak, yak. Anyway, I found a blog site, "Portals and KM" that has a list of knowledge management sites if anyone is interested. Bill Ives, the owner of the site is also publishing a book "Business Blogs: A Practical Guide"  that can be ordered via email - no e-comm. I have not read the book.

It's a small world afterall

From Co-Creation Trend 3: Control by Jennifer Rice from What's Your Brand Mantra? "There are millions of unpaid volunteers who want to help create products and content that they want to buy. Yes, it means relinquishing some control. But it also means an incredible amount of energy and momentum to the companies who are brave enough to work with it."

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