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open api's

Open social

"Google and Friends to Gang Up on Facebook ", NY Times

"...an alliance of companies led by Google plans to begin introducing a common set of standards [open api's] to allow software developers to write programs for Google's social network, Orkut, as well as others, including LinkedIn, hi5, Friendster, Plaxo and Ning.

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Facebook mashups and marketing

"Comparing Wal-Mart and Target on Facebook", from Emergence Marketing.

"Target has over 7,000 members and mostly positive comments in a vibrant set of discussions. The Wal-Mart group on the other hand has a little over 1,200 members, no discussions are allowed, and the wall postings are mostly negative."

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CRM and Social Networking

Business managers need to take notice of the social web. With social software applications - social networking and community solutions combined with CRM, managers and employees can improve customer support and value while improving productivity.

Snagged this article and images from Selvas Cano, "Online Communities / Social Networking and CRM

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"Enterprise Mashups Hurtle Toward Mainstream"

Enterprise Mashups Hurtle Toward Mainstream, eweek

"Many companies looking to cull data from multiple sources to help their employees do their jobs better are seeking mashups as an answer, said Anthony Bradley, a Gartner analyst, Sept. 21 at the Gartner Web Innovation Summit 2007 here.

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Enterprise Mashups

From CW, "Enterprise mashups meet SOA"

If ya been reading our blog you'll remember that we blogged about these ideas before - the mashup, the api, in the enterprise. If your new, check out the CW piece.

Take two services, add a connector, and call the right customer in the morning.

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Connecting in a Complex World

"Supernova 2006: Connecting in a Complex World (reg req)

This year's Supernova -- a conference on emerging technologies co-sponsored by Wharton and held in San Francisco -- asked participants to consider the new "industry ecosystems" and technological innovations that are emerging in response to an increasingly connected world."

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