Is the curse of knowledge killing innovation?

I find myself on both sides of this idea when I'm listening to clients about their business/products/services/processes requirements and then trying to explain to them the business advantages of social network software. What happens on both sides is we assume too much and expect others to at least have an understanding of the basics. Hell, most people are overwhelmed. Anyway, here's an interesting article form The NY Times about innovation and "the curse of knowledge".

Innovative Minds Don't Think Alike

By JANET RAE-DUPREE

Published: December 30, 2007

IT'S a pickle of a paradox: As our knowledge and expertise increase, our creativity and ability to innovate tend to taper off. Why? Because the walls of the proverbial box in which we think are thickening along with our experience.

Andrew S. Grove, the co-founder of Intel, put it well in 2005 when he told an interviewer from Fortune, When everybody knows that something is so, it means that nobody knows nothin'.

We believe the ability to communicate and collaborate with people both inside and outside the company is a key business differentiator. What do you think?