A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies. Published April, 1999.
I've strung together three posts that sum the dysfunctions of many organizations. They cover unhappy customers, employees and managers. What I don't get is the fact that many of these problems can be fixed. Dave Pollard offers several great ideas, so be sure to read his post.
Now there is a way to measure Clueless[ness] in organizations. Seth, We're all clueless. That's the best word I can use to describe the state of the art of marketing. HYGIENIA from Trendwatching offers interesting ideas on how businesses can get clued in. I've also added a few other goodies.
Who knew that the Internet would turn out to be a new frontier for theater; a stage that lets us choose our exits and entrances while playing any part we please? Everyone with a blog is a solo performer. And all theatrical forms are blogworthy, from diarylike realism to explosive satire.
Open source, like the blogosphere, is a grassroots (bottom up) movement. Try not to let the grassroots lull you into believing that it is about one or two people with an idea or cause.
As a consumer and producer I am responsible for what I believe, say and do. For example, as a producer, I sell services around open source software. I make claims that we guarantee those services using an agreed upon outline of the services to be provided. Are they 100% guaranteed?
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