Web 2.0 & Content Management for Small to Medium Size Organizations.

collaboration

Web 2.0 and customer support

Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck. read more

Collaborative innovation

Here's a nice film promoting Charles Leadbetter's new book "We Think". The book is about collaborative innovation on the net.

From Mr. Leadbetter's site, "Welcome to We-think: mass innovation, not mass production read more

Important technologies for 2008 - Collaboration Tools - Social Networks

CIO Insight, "Collaboration tools—which allow employees to brainstorm, plan, analyze, share work and make decisions together—are among the most important technologies of 2008. read more

Expertly filtering the wisdom of crowds

filtering ideasCorporations trying to capture the "wisdom of crowds" (employees, customers, partners) are using social networking software - web 2.0 technologies.read more

What do we call personal information management when it moves into shared online spaces?

The net is getting smarter... Things change fast these days... Knowledge, deep smarts, information, data are everywhere... So, people who have the ability, all of us, to imagine and connect dots will thrive. read more

Social Networking for Business

"There are clear signs that momentum is building for an enterprise implementation of social networks as tools to improve internal communication and to deepen customer relationships.read more

Corporate Blogging

Blogs - social networking applications and community software solutions - are moving from the social realm to the corporate world. But companies aren't replicating the free-flowing exchange that has been a hallmark of the broader blogosphere.read more

Innovative Management is Enterprise 2.0

What does it take for business development managers to wake up to enterprise 2.0? Over the last few years, management gurus Malone, Hagel, and now Hamel have published books on innovative management and new technologies - social network tools and community software applications. Here's a taste of what Gary Hamel has to say... read more

Corporate social networks

We're here for business development managers, business unit heads, team leaders, project heads, and managers whose work depends on reaching across silos or through an extended enterprise of suppliers and customers. With business social networking software - managers and employees now have a system for connecting informal interactions and discovering new information flows.read more

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