customer support

Web 2.0 and customer support

Blog Entry - Thu, 2008-04-03 07:57 by jim wilde

Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck.

Purpose Driven Social Network Software

Blog Entry - Mon, 2006-10-02 14:54 by jim wilde

Christopher Carfi, The Social Customer Manifesto, has pulled together ten good reasons why business development managers should consider using social network solutions and community software solutions. I've snagged the bullets but go a head and read his full post.

Changing Times

Blog Entry - Sun, 2005-04-10 11:11 by jim wilde

Escapable Logic blog, Britt Blaser's post, The Packets Kept Flowing, "...so why the breathless amazement?

Will some companies never learn?

Blog Entry - Thu, 2005-03-03 12:00 by jim wilde

An interesting post " Brandshift " on, Corante, by John Winsor. It is about Audible.com and customer service. This is a situation where the left hand does not know what the right is doing.

The back story

web 2.0 development for business, schools, non-profits, governments We use some of the leading open-source web 2.0 software and content management systems, which are trusted by 10,000's of site owners, to develop interactive website applications.

Learn the web 2.0 mindset to:

Create immersive user experiences.
Be social. Share. Drive traffic.
Have users communicate and interact on browser-based sites.
Embrace proven technologies.
Make content king.

We have hands-on experience working in business development and with social software and web 2.0 technologies. We figured out what works, how it works, and where it works, so we can save you time and money. Call 973.433.4007 or contact us now to get started.

customer support

Web 2.0 and customer support

Purpose Driven Social Network Software

Changing Times

Will some companies never learn?

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The back story

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