Web 2.0 & Content Management for Small to Medium Size Organizations.

customers

Blog Entry - Thu, 2008-04-03 08:57 by jim wilde

Web 2.0 and customer support

Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck. read more

Blog Entry - Wed, 2008-02-13 11:09 by jim wilde

Marketing 1.0 to 2.0 considerations

I'm trying to find a theme that connects the following posts. One theme might be on the transition from marketing 1.0 to marketing 2.0? Hint! Hint! Take the time to read the comments on them - they atr fantastic. read more

Blog Entry - Thu, 2007-11-01 09:30 by jim wilde

The Power of Social Media

"Social media [web 2.0 - social networking software and community software applications] is redefining the way people and companies around the world communicate with one another by dissolving geographical and cultural boundaries.read more

Blog Entry - Thu, 2007-09-27 16:47 by jim wilde

CRM and Social Networking

Business managers need to take notice of the social web. With social software applications - social networking and community solutions combined with CRM, managers and employees can improve customer support and value while improving productivity.

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Blog Entry - Thu, 2007-01-11 08:33 by jim wilde

Innovation is about payback

We started out using social network software as an idea management platform. The basic idea was modest, it was to capture ideas inside and outside of an organization. What we quickly found out is that there is a plethora of ideas - everywhere.read more

Blog Entry - Fri, 2006-12-22 15:30 by jim wilde

Community Development and Management

If you are unable to attend this conference, check out our blog to learn more about social network software and community 2.0 for the enterprise.read more

Blog Entry - Mon, 2006-10-23 16:20 by jim wilde

Social networking software gives business the blues.

Social Networking Software - Community Drivien Sites - Collaborative Tools

Creating communities, connecting people, sharing knowledge, capturing ideas, and spurring mashups scares the hell out of most organizations, businesses, and associations.read more

Blog Entry - Thu, 2006-10-12 08:42 by jim wilde

Corporations As Complex Adaptive Systems?

Grant McCracken, This Blog Sits at the Intersection of Anthropology and Economics, has an interesting post, "Remodelling the corporation" that fits with the cluetrain, 1999 "markets are read more

Blog Entry - Wed, 2006-10-04 10:01 by jim wilde

E-comm and Social Network Sites

Creating Social Network Sites and Community Driven ones for E-comm. 

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Blog Entry - Wed, 2006-09-27 11:42 by jim wilde

Collaboration Marketing

John Hagel has an excellent blog post, "Mastering New Marketing Practices". read more

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