Web 2.0 & Content Management for Small to Medium Size Organizations.

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Death Sells

That's right. Death sells. There is a definitive link between death and consumer behavior according to a study by Professor Naomi Mandel and co-author, Dirk Smeesters of the Rotterdam School of Management.read more

Web 2.0, Communites, and Business Processes

The original ideas behind web 2.0 communities were about openness and abundance. The ability for members to freely exchange information. Most CMO's and business managers rely on web analytics - they look at quantitative data - to make decisions. CMO's should be changing their thinking about value. Rarely do they have a feel for the qualitative information.read more

What Do You Think?

How many times a day does - What do you think - get asked? Who's asking? Your customers, your employees, your suppliers, your kids, your friends, strangers, the media, colleagues. It seems everybody wants to know what you think.read more

Retailers get Social Software

Check this out. On craigslist this morning, which I read for amusement, there was an ad for big Net retailer. The retailer is jumping into social application software - online communites. They are weaving their sites around customer interaction. The customer becomes a producer - prosumer. The customer is alive and wants to participate.read more

Customer Defection - Disengaged Workforce, Employees - Clueless Management

I've strung together three posts that sum the dysfunctions of many organizations. They cover unhappy customers, employees and managers. What I don't get is the fact that many of these problems can be fixed. Dave Pollard offers several great ideas, so be sure to read his post.read more

Changing Times

Escapable Logic blog, Britt Blaser's post, The Packets Kept Flowing, "...so why the breathless amazement?read more

Ideascaping the Long Tail for Mind-boggling Ideas

Passion lives with diversity on the long tail. Yep, it's an adventure going there. I discover awesome things - from niche markets - that blow me away and really cool people - bloggers - who have mind-boggling ideas about everything.

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