Web 2.0 & Content Management for Small to Medium Size Organizations.

social

Blog Entry - Mon, 2008-04-07 10:39 by jim wilde

Social shopping sites ringing up sales

Amazon figured out social shopping and e-comm - social e-commerce - a long time ago. They made it easy for consumers (aka prosumers) to make recommendations, write reviews and then share the information with other users. Although, I am not surprised that these ideas failed to catch on with most businesses. Interestingly, most businesses today are missing out on web 2.0 too.read more

Blog Entry - Thu, 2008-04-03 08:57 by jim wilde

Web 2.0 and customer support

Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck. read more

Blog Entry - Mon, 2005-08-15 10:18 by jim wilde

Open Source Leadership as an Organizational Management Style

Open source, like the blogosphere, is a grassroots (bottom up) movement. Try not to let the grassroots lull you into believing that it is about one or two people with an idea or cause.read more

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