research

Blog Entry - Sat, 2008-05-24 11:12 by jim wilde

A central web 2.0 principle

Students at LIAFA University in Paris partnered with a team at Orange Labs to analyze Flickr (a web 2.0 application) using data from 2006. They produced this paper.

Blog Entry - Fri, 2007-11-16 09:50 by jim wilde

Blogs - social networking applications and community software solutions - are moving from the social realm to the corporate world. But companies aren't replicating the free-flowing exchange that has been a hallmark of the broader blogosphere.

Blog Entry - Mon, 2006-04-17 13:50 by jim wilde

"I'm O.K., You're Biased"

"I'm O.K., You're Biased" By DANIEL GILBERT

Cambridge, Mass.

Blog Entry - Thu, 2006-02-09 08:51 by jim wilde

Peer-to-Peer (New Social Networks) Leadership Training/Learning

I snagged this article from HBR Breakthrough Ideas for 2006.

Blog Entry - Mon, 2005-05-09 10:46 by jim wilde

Social Software, Whatever?

Danah Boyd writes, " I’ve been meaning to write a paper on The Significance of ‘Social Software for some time, but… In the meantime, i’ve written an abstract for public criticism."

"In this paper, I will explore the contributions

Misc. 2

Most Emailed

One

Scenario 1. An internal customer has come to you with a problem. Her team is consistently missing deadlines because of poor communication. E-mails frequently go unread for days, members do not respond to questions in a timely fashion and too many meetings are required to get everybody back on track. Read more about Web 2.0 and Social networking behind the firewall...

Two

Scenario 2. You are losing business. Customers are defecting to competitors. Your web site is like a museum - look but do not touch and customer experience is non-existent. Your information is outdated, hard to find and reflects poorly on your brand. There is a significant cognitive difference between browsing, shopping, comparing, choosing and buying.
Redesign your site - join the social web.

Three

Scenario 3. You have problems - gaps - that your business strategy and IT applications fail to address. Your employees, customers, and stakeholders want to get work done. You need to innovate and help people find solutions.
There is no easy way to capture, share, and track important yet informal information. The kind of information that is not organized or reused - it should be - but tends to get lost. The kind that helps you make better decisions, improve work flows, and customer support. Read more....