Innovative Solutions To Improve Business Productivity

Business Web 2.0 - Social Networking Software - Community Platforms - Social E-comm - Interactive Websites - Content Management - Enterprise Blogging.

Web 2.0 and social software applications are about people, user generated content, information flows, communications, and relationships. They help people, like you and me, locate, linkup, and interact with an extended network of employees, customers, and stakeholders.

Understanding the technologies and the processes are important to improving your business.

Web 2.0 applications - 3-d mashups - make information interactive and actionable.

Participate and profit. The applications are browser based, require little or no IT support, and support internal and external business processes.

Small to medium size businesses are using them to improve customer support (social e-comm, crm, customer interaction), decision making, and work flow.

We use some of the leading open-source web 2.0, social software applications, which are trusted by thousands of sites worldwide, to deliver extraordinary results.

Engaging Employees and Customers in New Ways

Benefits of an Internal Social Network Software Solution:
1. Improves Customer Service,
2. Improves Project and Knowledge Management,
3. Facilitates Recruiting and Retention,
4. Increases Business Opportunities,
5. Builds Community - Rich Learning Environment.

Challenges Of An Internal Social Network.
1. Can Be Time Intensive,
2. Means Giving Up Some Control, Trust Issues,
3. Social Networks Challenge the Organization Chart

We've Implemented Business Web 2.0 - Social Software Solutions for:

Social Network Software - Expertise Locator - Collaboration Platform - Social Commerce - Enterprise Blogging - Knowledge Management - Community Platform - Interactive Portals - Content Management - Open Innovation Platform - Classification Bookmarking - Idea Management - Publishing Platform. With each one of those applications, we balanced form and function - user experience - with clear business goals. Stay connected - RSS Feeds/Site Map community software solutions

We believe the ability to communicate and collaborate with people both inside and outside the company is a key business differentiator. Social software solutions promise to change how companies innovate, managers make decisions, and businesses lower costs, tap talent, or realize new business opportunities.

Our Web 2.0 - social networks can be implemented as exclusive, semi-private, or as invite-only applications.

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Sound familiar?

Scenario 1. An internal customer has come to you with a problem. Her team is consistently missing deadlines because of poor communication. E-mails frequently go unread for days, members don't respond to questions in a timely fashion and too many meetings are required to get everybody back on track.

Other email problems include: internal spam, idiot attachments, cc's, cya, and my fav - reply all. Make better connections to improve internal communications and internal branding .

Scenario 2. You're losing business. Customers are defecting to competitors. Your web site is like a museum - look but don't touch and customer experience is non-existent. The information is outdated, hard to find and reflects poorly on your brand. It has no connection to the social web or support for sharing information - rss/xml .

The site has no facility for customer interaction or user generated content - reviews, recommendations, voting, comments, etc. Sharing ideas (so they can become viral across the net) and having actionable information is simply impossible. Redesign your site - join the social web and improve marketing and sales.

Scenario 3. You have problems - gaps - that your business strategy and IT applications fail to address. Your employees, customers, and stakeholders want to get work done. You need to innovate and help people find solutions.

Your intranet or web site is outdated - broken. There's no mechanism for follow-up on training, events, conference calls, or conferences. No search. The left hand doens't know what the right hand is doing.

There's no easy way to capture, share, and track important yet informal information. The kind of information that is not organized or reused - it should be - but tends to get lost. The kind that helps you make better decisions, improve work flows, and customer support. Redesign your site - make your information actionable.