community software applications

Blog Entry - Mon, 2008-04-28 10:54 by jim wilde

What Do You Think?

How many times a day does - What do you think - get asked? Who's asking? Your customers, your employees, your suppliers, your kids, your friends, strangers, the media, colleagues. It seems everybody wants to know what you think.

Blog Entry - Mon, 2008-04-07 10:39 by jim wilde

Social shopping sites ringing up sales

Amazon figured out social shopping and e-comm - social e-commerce - a long time ago. They made it easy for consumers (aka prosumers) to make recommendations, write reviews and then share the information with other users. Although, I am not surprised that these ideas failed to catch on with most businesses. Interestingly, most businesses today are missing out on web 2.0 too.

Blog Entry - Thu, 2008-04-03 08:57 by jim wilde

Web 2.0 and customer support

Have you ever landed on a web site that was like a museum - look but don't touch? You know, the static ones with old information. Or one where you couldn't find the information you wanted? The kind where the customers needs were an after thought. I dread those. You see them all over the web. From small business sites to medium ones and even large company sites. They all suck.

Blog Entry - Wed, 2008-04-02 11:05 by jim wilde

Collaborative innovation

Here's a nice film promoting Charles Leadbetter's new book "We Think". The book is about collaborative innovation on the net.

From Mr. Leadbetter's site, "Welcome to We-think: mass innovation, not mass production

Blog Entry - Mon, 2008-03-17 08:05 by jim wilde

Improving customer services with social networking software.

Customer facing employees using social networking software are improving customer services. Employees are able to collaborate and share what they know with other employees and learn what they don't know about customers.

Blog Entry - Sun, 2008-03-09 09:07 by jim wilde

Keeping up with rapidly changing times.

The open-source software movement developed because people had an "itch to scratch". One that "off-the-shelf" software did not support or was too costly to use. In the open source community people want to contribute, learn and share their knowledge and experience. They want to participate in a rich learning environment.

Blog Entry - Tue, 2008-03-04 11:46 by jim wilde

Social Networks, Communities, & Rich Learning Environments

The following two posts are about advertising and new business models. My interests in them is about how we learn new things, share ideas, social information management (SIM) and flow in a workplace social network or community. In other words, how do we create a rich learning environment? One that helps employees and stakeholders sort through the clutter?

Blog Entry - Wed, 2008-02-20 18:35 by jim wilde

How Social Media and Web 2.0 Work In Business

The following three posts have a wealth of information, ideas and tips for business managers and CIO's about social media, web 2.0, social networking, and online communities. The fact is, this stuff, social software has to be used to be fully appreciated. It takes time to grasp its power and usefulness.

Blog Entry - Wed, 2008-02-13 11:09 by jim wilde

Marketing 1.0 to 2.0 considerations

I'm trying to find a theme that connects the following posts. One theme might be on the transition from marketing 1.0 to marketing 2.0? Hint! Hint! Take the time to read the comments on them - they atr fantastic.

Blog Entry - Tue, 2008-02-12 10:59 by jim wilde

Mobile Social Networking and Communities Growing

Wow - Check out this article, "Mobile Social Networking Revenues Could Reach Us$52 Billion by 2012", from Cellular News.

The back story

web 2.0 development for business, schools, non-profits, governments We use some of the leading open-source web 2.0 software and content management systems, which are trusted by 10,000's of site owners, to develop interactive website applications.

Learn the web 2.0 mindset to:

Create immersive user experiences.
Be social. Share. Drive traffic.
Have users communicate and interact on browser-based sites.
Embrace proven technologies.
Make content king.

We have hands-on experience working in business development and with social software and web 2.0 technologies. We figured out what works, how it works, and where it works, so we can save you time and money. Call 973.433.4007 or contact us now to get started.

One

Scenario 1. An internal customer has come to you with a problem. Her team is consistently missing deadlines because of poor communication. E-mails frequently go unread for days, members do not respond to questions in a timely fashion and too many meetings are required to get everybody back on track. Read more about Web 2.0 and Social networking behind the firewall...

Two

Scenario 2. You are losing business. Customers are defecting to competitors. Your web site is like a museum - look but do not touch and customer experience is non-existent. Your information is outdated, hard to find and reflects poorly on your brand. There is a significant cognitive difference between browsing, shopping, comparing, choosing and buying.
Redesign your site - join the social web.

Three

Scenario 3. You have problems - gaps - that your business strategy and IT applications fail to address. Your employees, customers, and stakeholders want to get work done. You need to innovate and help people find solutions.
There is no easy way to capture, share, and track important yet informal information. The kind of information that is not organized or reused - it should be - but tends to get lost. The kind that helps you make better decisions, improve work flows, and customer support. Read more....

community software applications

Wow - Check out this article, "Mobile Social Networking Revenues Could Reach Us$52 Billion by 2012", from Cellular News.

The back story

Sound familiar?

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