tips

Blog Entry - Wed, 2008-05-28 08:14 by jim wilde

Web 2.0, Communites, and Business Processes

The original ideas behind web 2.0 communities were about openness and abundance. The ability for members to freely exchange information. Most CMO's and business managers rely on web analytics - they look at quantitative data - to make decisions. CMO's should be changing their thinking about value. Rarely do they have a feel for the qualitative information.

Blog Entry - Sat, 2008-05-24 11:12 by jim wilde

A central web 2.0 principle

Students at LIAFA University in Paris partnered with a team at Orange Labs to analyze Flickr (a web 2.0 application) using data from 2006. They produced this paper.

Blog Entry - Fri, 2008-02-01 14:07 by jim wilde

Managing open innovation - tapping external talent

From McKinsey, "Succeeding at open-source innovation: An interview with Mozilla's Mitchell Baker." This article offers three great tips for any size organization wanting to tap external ideas. Ms.

Blog Entry - Thu, 2006-04-20 07:31 by jim wilde

What Makes an Online Community Tick?

What makes an online community work? We know software is only part of the solution. But, with any social software application, you need to understand: Collaboration - Participation - Information Flows, how people get work done, and relationships. The application must balance form and function - user experience - to be effective.

Blog Entry - Thu, 2006-03-23 10:47 by jim wilde

Developing Social Networks and On-line Communities

Here's a podcast for anybody wanting to understand the basics of developing an on-line community or social networking or web 2.0 application. Covers both technical, rss and tagging, and the social aspects, trust and participation.

Blog Entry - Tue, 2005-06-14 10:06 by jim wilde

O' Shit

The New Yorker, Financial page, IN CASE OF EMERGENCY by James Surowiecki, The term “crisis management” may seem like little more than a euphemism for “snow job,” but there is an art to it. Spin alone won’t do the trick.

Blog Entry - Mon, 2005-05-09 10:46 by jim wilde

Social Software, Whatever?

Danah Boyd writes, " I’ve been meaning to write a paper on The Significance of ‘Social Software for some time, but… In the meantime, i’ve written an abstract for public criticism."

"In this paper, I will explore the contributions

The back story

web 2.0 development for business, schools, non-profits, governments We use some of the leading open-source web 2.0 software and content management systems, which are trusted by 10,000's of site owners, to develop interactive website applications.

Learn the web 2.0 mindset to:

Create immersive user experiences.
Be social. Share. Drive traffic.
Have users communicate and interact on browser-based sites.
Embrace proven technologies.
Make content king.

We have hands-on experience working in business development and with social software and web 2.0 technologies. We figured out what works, how it works, and where it works, so we can save you time and money. Call 973.433.4007 or contact us now to get started.

One

Scenario 1. An internal customer has come to you with a problem. Her team is consistently missing deadlines because of poor communication. E-mails frequently go unread for days, members do not respond to questions in a timely fashion and too many meetings are required to get everybody back on track. Read more about Web 2.0 and Social networking behind the firewall...

Two

Scenario 2. You are losing business. Customers are defecting to competitors. Your web site is like a museum - look but do not touch and customer experience is non-existent. Your information is outdated, hard to find and reflects poorly on your brand. There is a significant cognitive difference between browsing, shopping, comparing, choosing and buying.
Redesign your site - join the social web.

Three

Scenario 3. You have problems - gaps - that your business strategy and IT applications fail to address. Your employees, customers, and stakeholders want to get work done. You need to innovate and help people find solutions.
There is no easy way to capture, share, and track important yet informal information. The kind of information that is not organized or reused - it should be - but tends to get lost. The kind that helps you make better decisions, improve work flows, and customer support. Read more....