knowledge management

Blog Entry - Mon, 2007-09-24 10:43 by jim wilde

"Enterprise Mashups Hurtle Toward Mainstream"

Enterprise Mashups Hurtle Toward Mainstream, eweek"Many companies looking to cull data from multiple sources to help their employees do their jobs better are seeking mashups as an answer, said Anthony Bradley, a Gartner analyst, Sept. 21 at the Gartner Web Innovation Summit 2007 here.

Blog Entry - Thu, 2007-06-28 14:02 by jim wilde

Radical Innovation Requirements

The following article is from MIT Sloan

Blog Entry - Mon, 2006-12-04 09:36 by jim wilde

Internal social software for business

In the workplace, leveraging information in new ways improves decision making, customer service, and how people get work done. Business managers, team leaders, and customer facing employees will be amazed with the power and flexibility of social networking software.

Blog Entry - Tue, 2006-10-10 11:17 by jim wilde

Creative Collaboration - "We-think"

There's a new online book from Charles Leadbeater about creative collaboration. I snagged a couple of paragraphs from his site/blog because it jibes with what we've been yaking about, less eloquently, here, here, and here for the last

Blog Entry - Fri, 2006-10-06 10:38 by jim wilde

Your job, km, and other people

One of the most thoughtful bloggers, Dave Pollard, on knowledge managemt (km) and adaptive learning has an interesting post. Here's an abbreviated version but do check out his full post.

Blog Entry - Tue, 2006-05-09 15:24 by jim wilde

Global Process Networks - Creation Nets

Blog Entry - Fri, 2006-04-28 02:31 by jim wilde

Social networking for the enterprise

I've gathered together a few posts about enterprise social networking software applications.

"Social networking makes a play for the enterprise,

Posted by Dion Hinchcliffe - ZDNET

Blog Entry - Tue, 2006-04-11 18:33 by jim wilde

"The 12 Different Ways for Companies to Innovate"

These 12 ideas on ways for businesses to innovate are a must read for business development managers.

"The 12 Different Ways for Companies to Innovate" from MIT Sloan by Mohanbir Sawhney, Robert C. Wolcott and Inigo Arroniz.

Blog Entry - Fri, 2006-03-24 15:10 by jim wilde

P&G Connect and Develop Innovation Model

The connect and develop innovation model is one we whole-heartedly embrace since it blends ideas from inside and outside of the organization. We call them mashups.

Blog Entry - Mon, 2006-03-13 12:21 by jim wilde

RETAIL REVOLUTION - PUTTING YOUR CUSTOMERS TO WORK WITH SOCIAL NETWORKS

With web 2.0 tools and social software applications, retailers and marketers are using customer feedback to improver products and services.

Retail Revolution - Fortune by Oliver Ryan.

Misc. 2

Most Emailed

One

Scenario 1. An internal customer has come to you with a problem. Her team is consistently missing deadlines because of poor communication. E-mails frequently go unread for days, members do not respond to questions in a timely fashion and too many meetings are required to get everybody back on track. Read more about Web 2.0 and Social networking behind the firewall...

Two

Scenario 2. You are losing business. Customers are defecting to competitors. Your web site is like a museum - look but do not touch and customer experience is non-existent. Your information is outdated, hard to find and reflects poorly on your brand. There is a significant cognitive difference between browsing, shopping, comparing, choosing and buying.
Redesign your site - join the social web.

Three

Scenario 3. You have problems - gaps - that your business strategy and IT applications fail to address. Your employees, customers, and stakeholders want to get work done. You need to innovate and help people find solutions.
There is no easy way to capture, share, and track important yet informal information. The kind of information that is not organized or reused - it should be - but tends to get lost. The kind that helps you make better decisions, improve work flows, and customer support. Read more....