"Complexity theory is new and largely untested in this area but there are some fascinating and powerful techniques (open space, tipping points, narrative and storytelling, probe/sense/respond, conversations, appreciative inquiry, empowered autopoiesis, collaboration, mindmapping and concept mapping, passion bounded by responsibility, the gift/generosity/support economy, pattern recognition, improv, the wisdom of crowds and the four practices, that seem well-suited to support a complex adaptive system '
Open Source CMS
The idea of connecting people, places and things is real. Get an account on any of the social networks to see for yourself. The web is writeable and information flows like water. People are doing things that were never before imagined. They are creating and sharing ideas via blogs, videos, podcasts, etc. Business managers and project teams should take notice because these social applications can help them improve customer service, product development, and information flows.
Bullshit doesn't work in the blogosphere. So how do you negotiate the terms of your own surrender when you screwed up or do you let the blogospsher do it for ya?. In the case of Ketchum, a PR Brand Management agency, they got b-slapped in an nyc sec by the blogosphere. These guys didn't learn much since they were just coming off of the Armstrong Williams mess. Huh, I wonder if they are advising the Press Secretary Scott McLellan these days.
Businesses that are interested in open innovation, business development, social e-comm, content management, etc. now have powerful tools, web 2.0 and social software applications, to help employees connect the dots.
Assigning order to a chaotic process with enterprise social software. People in businesses should be using it to relate ideas, stories and information to each other as well as customers, suppliers, partners, et al. over the net. Enterprise social software will help them spot new business opportunities before the competition does, create a meeting place, be open to radical opportunities, break down silos, support experimentation, and enable managers to represent customers vis-à-vis their own organizations.
People everywhere have mind-boggling ideas and compelling stories to tell. They want to improve themselves, their jobs, the world. We make it easy for people to give voice to their crazy ideas and to share their iridescent stories with others using enterprise web 2.0 and social software applications.
This is Open Innovation - What we've learned from the open-source movement and the blogospshere is that people want to contribute to endeavors of mutual benefit.
Knowledge Management by Euan Semple from his blog The Obvious sez, "You can increase the likelihood of connections, you can increase the chances that such connections will result in one person helping another and you can help create a culture in which helping each other is a good thing but you sure as hell can't manage knowledge." Bang! Euan shoud know since he walks the talk at the BBC.
Advancing Insights provides - social network software - digital publishing tools and services to businesses. Business managers and project teams use them as tools to improve innovation, productivity, and customer service. These tools are a class of social network software.
Tagsonomy is introducing a new member, Don Turnbull - an Assistant Professor in the School of Information at the University of Texas at Austin. He teaches a couple of courses related to issues that could revolve around tagging, including a course on what he calls "Knowledge Management Systems" as well as "Web Information Retrieval, Evaluation & Design" and even about designing information systems from the perspective of "Information Architecture & Design".