What IT, Business Really Think of Each Other - Research

Only 20 percent of the respondents gave IT and business leaders a grade of “A” or “B” for how well they have leveraged technology. Only 25 percent of business leaders consider themselves IT-smart, with around 50 percent of business leaders admitting that they make half-baked requests, they want it all—regardless of ROI—they change their minds about what they want their systems to do and they don’t know how to use their systems.

Only 10 percent of business and IT leaders say their organizations have adopted important IT leadership practices—in which business leaders justify technology investments, technology strategy is defined as part or driven from business strategy, and business leaders knowledgeable about the technology in place drive IT-enabled change. Additionally, less than 10 percent of their companies hold business leaders accountable for delivering IT-enabled business value.