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Web 2.0 and customer support

You know, the static ones with old information.

admin Thu, 04/03/2008 - 08:57
Important technologies for 2008 - Collaboration Tools - Social Networks

CIO Insight, "Collaboration tools which allow employees to brainstorm, plan,

admin Fri, 03/14/2008 - 06:17
Harnessing Innovation Using "The Global Brain".

Here's a how-to book on using the wisdom of crowds or "the global brain" to h

admin Fri, 12/07/2007 - 10:38
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