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Changing Times

Escapable Logic blog, Britt Blaser's post, The Packets Kept Flowing, " why the breathless amazement? The Economist's cover story last week broke the news that the Internet is now officially the vehicle for customer decision making:" "Media choice has exploded, and consumers select what they want from a far greater variety of sources–especially with a few clicks of a computer mouse. Thanks to the Internet, the consumer is finally seizing power."

admin Sun, 04/10/2005 - 12:11
Will some companies never learn?

An interesting post " Brandshift " on, Corante, by John Winsor. It is about and customer service. This is a situation where the left hand does not know what the right is doing.

admin Thu, 03/03/2005 - 12:00
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