Business failure is hard to swallow. I once founded a small software business that initially achieved some success but failed after we hooked-up with another software business whose products we introduced to our market. We failed because there were no synergies, their technology sucked (Intersolv - formerly Sage Software) and we simply did not change course.
These twelve steps are based on AA. Most of them are counter intuitive and apply on a personal level. I know there are thousands of books on change but none of them are as effective or as open source like as AA. Besides, the idea of spirituality - having an open mind and getting over your ego - has a direct correlation with web 2.0 and social software applications. Strange stuff, huh?
Forbes has several articles on the many changes that are disrupting business
Doc Searl's, one of the author's of the cluetrain manifesto, has a number
There are six externalities that bring about change.
The idea of connecting people, places and things is real.